For the past 120 years, we have done our best to keep our customers in mind as we create new and improved methods to make our sales process easier and more effective. Our products have evolved and so have the ways of delivering them to you.
If you haven’t used it yet, Hardinge has set up www.ShopHardinge.com for customers to search and purchase our complete workholding/accessories products and the world famous Bridgeport Knee Mill repair parts. It’s an easy and reliable way to get the products you want with the information and instructions you need. The site was designed to be simple yet informative, well-organized and efficiently productive; we hope you’ll agree.
ShopHardinge.com now allows you to set up a personal customer online account with us so that you can keep track of the data your business needs. The integrated online system is available 24/7 and allows our customers to verify product availability, review open and past orders, pay invoices, and more. You’ll also notice some of the tools we have to offer during the purchasing process including Quick Add, Live Chat and integrated UPS tracking.
We believe it’s comforting to see what you’re ordering before making the purchase. Each day we are adding hundreds of product pictures along with videos, product catalogues and miscellaneous information readily available to download in PDF format.
ShopHardinge.com is not replacing our sales staff, it’s giving us the opportunity to work more efficiently by providing additional online options to our consumers, streamlined invoicing, tracking, and purchase history data. Instead of going through automated voice machines and elevator music, our sales staff is online during business hours so you always have someone available to ‘chat’ you through your order. We’re also available to discuss the new features and online ordering process over the phone; simply contact a Hardinge representative for a demonstration today by calling 800-843-8801.

Posted by hardingegroup 
